These sample terms are provided for website use and should be reviewed by a qualified legal professional before production use.
1. Acceptance of Terms
By accessing the Carevox website or using Carevox services, you agree to these Terms and Conditions. If you do not agree, do not use the website or services.
2. Services
Carevox provides AI assisted patient care support tools for intake, follow-up, care coordination, task routing, patient communication, and workflow visibility. Specific service terms may be described in a separate agreement with each customer.
3. No Medical Advice
Carevox is a support platform and does not provide medical advice, diagnosis, or treatment. AI generated content is informational and workflow-supportive only. Qualified healthcare professionals remain responsible for clinical decisions.
4. User Responsibilities
Users are responsible for using Carevox lawfully, protecting login credentials, reviewing AI assisted outputs, and ensuring that patient communications and clinical workflows comply with applicable professional standards and laws.
5. Healthcare Data
Customers and authorized users must only submit patient or health information when permitted to do so. Additional data protection, security, and compliance obligations may be governed by separate agreements.
6. Acceptable Use
You may not misuse the website or services, attempt unauthorized access, interfere with service operation, upload harmful code, violate laws, or use Carevox to make automated clinical decisions without human review.
7. Intellectual Property
Carevox and its website content, branding, design, software, workflows, and related materials are owned by Carevox or its licensors. You may not copy, modify, distribute, or reverse engineer them except as allowed by written agreement.
8. Third-Party Services
Carevox may connect with third-party systems or services. We are not responsible for third-party content, availability, security, or policies unless otherwise required by agreement or law.
9. Disclaimers
The website and services are provided on an as-available basis unless a separate agreement states otherwise. Carevox does not guarantee uninterrupted service, error-free AI outputs, or suitability for every clinical workflow.
10. Limitation of Liability
To the fullest extent permitted by law, Carevox will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.
11. Changes to Terms
We may update these terms from time to time. Updated terms will be posted on this page with a revised effective date.
12. Contact
For terms questions, contact hello@carevox.sbs.